Once your return is received and inspected, we’ll notify you by email. Refunds are processed within 5–10 business days after approval.

Refund Method

Approved refunds are issued to your original payment method. Depending on your bank, it may take additional time for the credit to appear.

Non-Refundable Situations

Refunds will not be granted for:

• Items returned used, damaged, or without original packaging

• Products purchased on final sale

• Delays caused by courier services

• Custom-made or personalized items

• Beauty and personal care items that have been opened or used

Order Cancellations

Orders can be canceled within 12 hours of purchase. After that, the order may already be in processing and can no longer be canceled.

Exchange Policy

We currently do not offer direct product exchanges. If you want a different item, please request a return and place a new order.

Contact Us

If you have questions or need help with a return or refund, reach us at:

• bleeshomelimitedltd@gmail.com
• +44 7848117233