Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have when you shop with us.

Information We Collect

We collect information to process orders, improve your experience, and keep our store running smoothly.

Information you provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through trusted payment gateways; we never store full card details)

  • Messages or inquiries you send us

Information collected automatically

  • Device type and browser

  • IP address

  • Pages you view and actions you take on our website

  • Cookies that help us remember your preferences and improve performance

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and communicate with you

  • Improve our website and customer experience

  • Respond to customer service requests

  • Prevent fraudulent activity

  • Provide personalized recommendations and marketing (only if you opt in)

Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties when necessary to run our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Marketing and analytics tools

  • Website hosting and security services

Each partner is required to protect your data and use it only for the intended purpose.

Cookies

Cookies help our website function better. They remember your preferences, track website performance, and support features like your shopping cart.

You can manage or disable cookies in your browser settings. Some site features may not work properly without them.

Marketing and Communication

You may receive newsletters, promotions, or updates if you subscribe. You can unsubscribe anytime by clicking the link in the email or contacting us.

Data Protection and Security

We use industry-standard security measures to keep your information safe. Although no method is 100% secure, we work to protect your data from unauthorized access or misuse.

Your Rights

Depending on your region, you may have rights such as:

  • Accessing the personal information we hold

  • Requesting corrections

  • Requesting deletion of your data

  • Opting out of marketing messages

To exercise these rights, contact us at [your support email].

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will appear on this page with an updated date at the top.

 

Contact Us

If you have questions or need help with a return or refund, reach us at:

  • bleeshomelimitedltd@gmail.com
  • +44 7848117233